Last updated: October 10, 2026
Welcome to YS Car Wash ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://ysexpresscarwash.com/) and use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or application.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application.
- Vehicle Information: Information regarding your vehicle, such as license plate, make, model, and color, needed to provide our services.
- Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our Application, to provide location-based services (like pick-up/drop-off).
- Device Data: We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account.
- Process your transactions and send you related information, including booking confirmations and receipts.
- Provide you with customer support and respond to your inquiries.
- Request feedback and contact you about your use of the Application.
- Resolve disputes and troubleshoot problems.
- Send you promotional communications, such as newsletters, special offers, and updates (you can opt-out at any time).
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Options Regarding Your Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
YS Car Wash
Ruko Tunas Industrial Estate 1 Blok F No 4 Belian, Batam Center
Phone: 0853 5574 2090
Email: ysexpresscarwash@gmail.com